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Proof · the Water Containment Report

Underwriter-grade proof.

Cited. Dated. Checked. Approved by people.

The Water Containment Report shows what a building can prove about water — and what it can’t yet. Scores come from rules applied to the record. Every claim opens its source. A checker recomputes the arithmetic, and a person approves.

Written and checked on CriticalAsset →

01 · The Water Containment Report

One building. Every claim cited.

110 Central Park South’s report, revision 05: the score and band, the evidence behind each category, the single point of failure, defects, actions and the checker’s verdict. Shown with the owner’s agreement; the CARS scores are illustrative. The numbered notes show how an underwriter reads it.

Revision 05 · 2026-05-15Assessment current
Water Containment Report 110 Central Park South 110 Central Park South · New York, NY 10019 · 30 floors A CriticalAsset customer · shown with the owner’s agreement · CARS scores illustrative

Not provisional. 10% of the CARS weight rests on a category with nothing on record — recovery and restoration, with no partner on contract. The provisional flag rises at 25% — and prints its reason.

01 · At a glance

CARS · CriticalAsset Risk Score85/100 · AAscores illustrative · recomputed by the checker
Assets in the CARS graph14of 147 critical · 6 high · 1 medium
Evidence behind the 11 categories, by weight 8 verified · 2 partially verified · 1 not evidenced
Open corrective actions2immediate4near termplus 1 programmatic — 7 in all
Evidence items on file1,247citeddata confidence high
Leak incidence · 24 months1containedcanopy, 2024-10-14 · $0 deductible
Evidence period6quarters2024-Q4 → 2026-Q1

02 · CARS categories

  1. 01Asset graph completenessIs every water asset on record?12.5%92Verified
  2. 02Fed-from / fed-to qualityDo we know what feeds what?12.5%88Verified
  3. 03Isolation controlCan the right valve stop the right problem?CLEO read 38 · gap 20 · flagged for review12.5%58Partially verified
  4. 04Detection coverageWhere would a leak be noticed — and where wouldn’t it?10%86Verified
  5. 05Power dependency controlWhat does the response need electricity for?7.5%80Partially verified
  6. 06Maintenance obligation executionAre inspections and service actually done?10%88Verified
  7. 07SOP / curtailment readinessIs there a procedure people can use?10%84Verified
  8. 08Recovery & restoration readinessPartners, spend authority, the route back to use.10%78Not evidenced
  9. 09Physical access readinessKeys, doors, after-hours — the locked-door problem.5%88Verified
  10. 10Tabletop / training proofHas anyone rehearsed it?5%82Verified
  11. 11Time-series evidence qualityHow fresh, continuous and trustworthy is the data?5%84Verified
  12. Overallround(Σ weight × score ÷ 100)100%85 AA

CLEO’s own reading, kept beside each rule score. A gap of 15 points or more is flagged for a person. Only evidenced defects cost points; categories with nothing on record are marked and count toward the provisional flag.

03 · Single point of failure

6 zone branches no section valves H-MPS-5
Cellar domestic header HD-CEL-DOM Six zone branches leave the header and it has no mid-header section valves — so a header leak forces a whole-property domestic shutoff at H-MPS-5. Computed from the building’s own valve-to-line records, never taken from the model; both are assets on record. The fix is on the plan: four section valves at the zone-branch tees (action #2, 90 days, $22k est). Until then the report says so.

04 · Open defects

Immediate
Booster BP-1 shares breaker Bkr 6 with the canopy air handlerEvidenced: the panel schedule — de-energising the AHU kills the domestic booster cited
Immediate
Cellar header HD-CEL-DOM has no mid-header section valvesEvidenced: the plumbing drawing set — a header leak forces a whole-property shutoff cited
Near term
Tower mid-zone valve ZV-T-MID: exercise lapsedEvidenced: the valve exercise log, last entry 2024-11 cited
Near term
No flow meter or night-flow detection on the domestic mainEvidenced: the BMS point list — the night-flow KPI cannot be calculated cited
Near term
No emergency restoration partner on contractEvidenced: no vendor, dispatch path or restoration drill on record — the one category with nothing behind it cited

05 · Corrective actions

ImmediateDedicated 480 V branch for the canopy air handler, so BP-1 no longer shares breaker Bkr 6 · +5 points60 days$14kNeeds review
ImmediateFour section valves at the zone-branch tees on header HD-CEL-DOM · +4 points90 days$22kNeeds review
Near termExercise ZV-T-MID with supervised position verification; log it to the event history · +2 points30 days—Needs review
Near termIoT flow meter at the BP-1 discharge, integrated to the BMS; baseline night flow over 30 days · +4 points180 days—Needs review
Near termCooling-tower freeze tabletop and basin warranty renewal or inspection certificate · +3 points120 days—Needs review

Costs are the plan’s capex estimates where it gives one. Seven actions in all; every one lands for a person to review.

06 · Validation · the checker

85 AAThe checker recomputes the score from the eleven category scores and the fixed weights — the arithmetic wins, and only that number is published. Scores shown here are illustrative.
  • Score and band recomputed from the category scores and fixed weights
  • Every published citation resolves to a record — 1,247 evidence items on file
  • The single point of failure, header HD-CEL-DOM, is an asset on record
  • Any sentence that cites a record not on file is withheld — kept with its reason
  • Any sentence that reads as an instruction to operate a valve is withheld — kept with its reason
  • 7 actions wait for a named reviewer. Approvals carry a name and a timestamp.

02 · CARS — the CriticalAsset Risk Score

Eleven questions. Fixed weights.

CARS scores the questions an underwriter asks about water, in plain language. The weights are fixed and published; the overall is the weighted sum, rounded, and its band follows from the number.

  1. 01
    Asset graph completenessIs every water asset on record?
    12.5%
  2. 02
    Fed-from / fed-to qualityDo we know what feeds what?
    12.5%
  3. 03
    Isolation controlCan the right valve stop the right problem?
    12.5%
  4. 04
    Detection coverageWhere would a leak be noticed — and where wouldn’t it?
    10%
  5. 05
    Power dependency controlWhat does the response need electricity for?
    7.5%
  6. 06
    Maintenance obligation executionAre inspections and service actually done?
    10%
  7. 07
    SOP / curtailment readinessIs there a procedure people can use?
    10%
  8. 08
    Recovery & restoration readinessPartners, spend authority, the route back to use.
    10%
  9. 09
    Physical access readinessKeys, doors, after-hours — the locked-door problem.
    5%
  10. 10
    Tabletop / training proofHas anyone rehearsed it?
    5%
  11. 11
    Time-series evidence qualityHow fresh, continuous and trustworthy is the data?
    5%

03 · How a score is made

Rules score it. People approve it.

The published scores are CARS rules applied to the building’s record — in code, not from a model. AI reads and writes; a checker recomputes; a person approves.

  1. 01The record

    Approved, cited facts: plans, assets, feeds, documents, work orders and the walk.

  2. 02Rules score it

    CARS rules score each category from the record. Fixed weights. Only evidenced defects cost points.

  3. 03CLEO reads beside

    CLEO writes the narrative, defects and actions. Its own reading sits beside each score; gaps of 15+ are flagged.

  4. 04The checker recomputes

    Score and band recomputed, every citation resolved, invented identifiers rejected, operating instructions withheld.

  5. 05People approve

    A named person approves each claim, with a timestamp. AI only advises; nothing is approved for your client.

Provisional while evidence is thin

The flag rises when 25% or more of the CARS weight rests on categories with nothing on record — and the report prints why.

Before drawings and the walk60%

25%
Provisional

After plans, work orders and the walk · revision 315%

25%
Not provisional

Share of the CARS weight resting on categories with nothing on record. The score moves when evidence is captured — never by assumption.

CLEO’s reading, kept beside

The rules publish the score. CLEO’s own reading stays beside it, and a gap of 15 points or more goes to a person.

  • Asset graph72 · 68
  • Fed-from / fed-to64 · 60
  • Isolation control58 · 38 gap 20
  • SOP / curtailment34 · 30
  • Recovery70 · 74
  • Rule score (published)
  • CLEO’s reading
  • Gap of 15+ · flagged
Provisional

Too much of the weight rests on nothing on record. The report says so, and why.

Stale

A valve, a document or a requirement changed. A re-run refreshes it; an old judgement is never re-dated.

Withheld

A sentence failed the checker. It stays out of the published text, kept with its reason.

Hypothesis

Raised, not proven. Labelled as such, and never scored until the record evidences it.

MAX rules each claimed control sufficient or insufficient against the records it cites; a control with no resolvable citation is ruled insufficient by code.

04 · Evidence states

Doubt is shown, not hidden.

Three states, never blended. A hypothesis is labelled a hypothesis.

VerifiedDocumented and cited

A photo, a drawing or a record — with a source that opens and a person who approved it.

Partially verifiedSome evidence, gap named

Two water mains reported, one documented. The gap stays open until evidence or a reviewed correction closes it.

Not evidencedNothing on record yet

Shown as an open item — never read as a clean result. It counts toward the provisional flag.

Real screens · the CriticalAsset app

The same discipline in the field.

  • App screen asking 'How many water mains serve this building?' with an Answer button; below, 'What is documented: Water mains, 2 reported · 1 documented. More evidence or a reviewed correction is needed.'
    What was reported and what is documented are counted separately; the gap stays open until evidence or a reviewed correction closes it.
  • Water findings screen headed 'Needs Evidence' with the note 'Information for locating equipment and reviewing documentation. Do not use these findings as instructions to operate controls.' A finding 'Locate the second service: one reported service is not documented yet', marked Unresolved, sourced to an operator answer, and 'Still needed: document the remaining main or review the reported count.'
    A finding stays 'Needs evidence' and unresolved until the second water service is documented.
  • Assets & controls list filtered to Emergency: one asset, 'Field observations pending office review'. Main water valve 1, Ground · Hall, flagged Emergency control, observed Sep 24, 2026, function needs review, photo needed, room assigned, 3D position not measured.
    Each emergency control shows what is observed, what still needs review, and what has not been measured.
  • Review work screen: 'Review the remaining gaps', a note that this completes the evidence work while assessment remains a separate step, 'Evidence still missing: Locked room; site contact will provide access', and a button 'Complete with recorded gaps'.
    Work can close with its gaps recorded, such as a locked room, rather than hidden.

Anatomy of a claim

One line. Four kinds of proof.

  • The claimOne statement about one control, in plain words.
  • Its stateVerified, partially verified or not evidenced — never blended.
Claim · Isolation control The utility-side domestic shutoff H-MPS-5 is in the basement fire pump / water service room. Verified
  1. citedWalk photo · 14 Sep 2026
  2. citedPlan P-101 · basement
  3. citedAsset record · main water valve
Checker
3 of 3 citations resolve
Approved
Facilities director · 16 Sep 2026, 10:42
  • Every source opensEach citation resolves to the photo, drawing or record behind it.
  • Dated and signed by a personWhen it was captured, and who approved it — never the AI.

05 · Better terms

Four water terms. On the table.

Evidence doesn’t set terms. It gives you something to ask with. These are the four a water-heavy account can put on the table — and the carrier decides.

The Hartford, quoted in Risk & Insurance · 2023 6

The separate water deductible

“Based on individual risk characteristics, you might have a separate $50,000 water damage deductible, or even a separate $100,000 water damage deductible, along with a $25,000 AOP — all other peril deductible.”

  • All other perils$25K
  • Separate water$50K
  • …or even$100K

For well-documented risks with strong mitigation, CRC sees builders-risk water deductibles trending to about $100K, down from $150K–$250K. 7

The termWhat the report puts behind itYour ask
1Water-damage deductibleOften separate from — and higher than — the all-other-peril deductible.

Shutoffs located, photographed and placed; which valve isolates what; after-hours access on record.

Isolation controlPhysical accessSOP / curtailment
Seeka lower water deductible or retention
2Water limits & exclusionsWater sublimits, and the exclusions that sit around them.

Every water asset on record, what feeds what, and where a leak would — and wouldn’t — be noticed.

Asset graphFed-from / fed-toDetection coverage
Seekhigher sublimits and narrower exclusions where justified
3Business income & extra expenseWaiting periods and conditions on the way back to use.

A restoration partner on contract with an agreed arrival time, a response that has been rehearsed, and what it needs power for.

Recovery & restorationTabletop / trainingPower dependency
Seekshorter waiting periods
4Safeguards & impairment conditionsWhat the policy requires to stay in place, and what happens when it isn’t.

Inspections and service actually done, detection where it is installed, and a dated record that stays fresh.

Maintenance executionTime-series evidence
Requestclear, achievable safeguard conditions

The carrier decides the terms.

06 · Data access

The client owns it. You read it free.

The report is structured data first: JSON with a published JSON Schema, with Markdown and PDF rendered from the same record.

  • Your client owns the dataCarriers and brokers read the reports the client shares, at no charge.
  • One record, three formatsJSON for systems, Markdown for reading, PDF for the file — never three versions of the truth.
  • Shared on purposeCommercial reports are shared by the client, not published; viewer links need a sign-in. Recorded unknowns travel with the record.
  • Never trained onWe never train on customer data.

report.jsonexcerpt

{
  "report": "Water Containment Report",
  "building": "110 Central Park South",
  "cars": {
    "score": 85,
    "band": "AA",
    "provisional": false
  },
  "evidence": {
    "verified": 5,
    "partially_verified": 4,
    "not_evidenced": 2
  },
  "citations": { "published": 12, "resolving": 12 },
  "approved_by": "a named person, timestamped"
}

Field names simplified · the full report follows its published JSON Schema

JSONfor systems Markdownfor reading PDFfor the file
Review walk screen: Electrical panel and Gas shutoff each 'Not recorded yet' with Add photo and Record an outcome; then Share whole walk, Save walk to Files inbox, and 'Includes all original photos and recorded unknowns. Office review and server processing are separate steps.'
A walk is shared with its unknowns included, and office review stays a separate step.

07 · Market evidence · attributed

The losses are water. The terms go to proof.

Every figure below carries its source and year, numbered to the list that follows.

58%

of losses in finished facilities came from liquid damage, 2012–2022 — the number one cause in the sector.

FM · Broker Insights · 2025 1

2X

Leaking pipes and equipment are more than twice as likely as fire to damage a business.

FM · 2026 2

20%

of all property insurance losses come from non-weather water; water damage is the #2 cause of commercial property loss.

Travelers claim data, 2019–2023 3

$89K

Mean commercial water-damage loss in Chubb’s statistics.

Chubb Risk Engineering · 2020 4

Chubb claims · 2021 5

Where interior water damage starts

Chubb’s top 10 sources of interior water damage in commercial buildings, as a share of all commercial water-damage claims.

  • Roofs15%
  • Toilets15%
  • Sprinklers14%
  • Water heaters11%
  • HVAC8%
  • Vacancy8%
  • Boilers & machinery7%
  • Sewer backup5%
  • Water tanks4%
  • Water mains3%

Our sum of Chubb’s ten shares, which together cover 90% of claims: 62% come from sources with a line, a tank or a valve to find — toilets, sprinklers, water heaters, HVAC, boilers, tanks and mains. Roofs, vacancy and sewer backup add 28%; the other 10% come from sources outside the top 10. FM adds that nearly 9 in 10 liquid-damage claims come from lighter occupancies with pipes behind finished interiors. 2

Published claim · hospital

$2.5M

A chilled-water fitting failed in a hospital and leaked unnoticed over a weekend. When staff tried to stop it, the shutoff valve was corroded. Records were offline for two months.

Knowing which valve — and that it works.

FM · 2026 2

Published claim · office high-rise

$6.5M

A valve coupling failed on the 16th floor of a 21-storey office tower. Water ran for at least an hour, down to the basement. About six months of business interruption.

Minutes to the right valve decide the floors.

Chubb Risk Engineering · 2020 4

“Carriers … are increasingly pushing back on frequency-driven, attritional losses such as water damage” — with better outcomes for “well-documented risks with strong mitigation measures.”

CRC Group · 2026 Property State of the Market 7

“It is critical that our clients present submissions with strong data quality and can demonstrate good risk quality in order to attract capacity and better terms.”

Marsh · Market Readiness Assessment (2022 market) 8

“Accurate location data, BI worksheets, business continuity planning, and robust CAT modeling and engineering data remain critical to securing optimal capacity and pricing outcomes.”

WTW · Insurance Marketplace Realities 2026 · 2025 9

Gaps CNA found in its customers’ water losses:

  • key equipment “not readily accessible”
  • plans that “did not consider the time needed to shut off and stop the water during unoccupied hours”
  • contractors “not properly trained on the location of key equipment or shut-off valves”
CNA Risk Control · 2025 10

A softening market. US commercial property rates fell 13% in Q2 2026 — the eighth straight quarter of global declines. 11 Water stays the exception — and documentation is how a risk stands apart. 7

Sources

Read them yourself.

Every market figure and quote on this site comes from these published sources, each attributed with its year.

  1. FM — “Keeping your clients resilient against water damage and escaped liquids”, Broker Insights · 17 Sep 2025Liquid damage the number one cause of losses in the sector: 58% of losses in finished facilities, 2012–2022; a domestic water emergency response plan that says where the stopcocks are and who can turn them off.fm.com ↗
  2. FM — “Simple solutions to prevent liquid damage”, Dr. Louis Gritzo · 11 Feb 2026More than twice as likely as fire; nearly 9 in 10 liquid-damage claims in lighter occupancies; the hospital case ($2.5M, corroded shutoff valve).fm.com ↗
  3. Travelers — Connected Protection Program (Travelers claim data 2019–2023, excluding inland and ocean marine) · 2026Water damage the #2 cause of loss to commercial property; 20% of all property insurance losses from non-weather water.travelers.com ↗
  4. Chubb Risk Engineering — “Preventing Water Damage”, white paper (Form 09-01-0183) · Jan 2020Mean commercial water-damage loss of $89,000; the office high-rise claim scenario ($6.5M, about six months of business interruption); the water damage mitigation plan checklist (train key employees at least annually).chubb.com ↗
  5. Chubb — “Top 10 sources of interior water damage loss in commercial buildings” · 9 Feb 2021Shares of commercial water-damage claims by source, from roofs (15%) to water mains (3%).chubb.com ↗
  6. Risk & Insurance — “Water Damage Is a Leading Cause of Commercial Real Estate Claims”, quoting Rob Sullivan, The Hartford · 26 Jul 2023Separate $50,000 or $100,000 water-damage deductibles alongside a $25,000 all-other-peril deductible; a prevention program that “has signed up restoration contractors”.riskandinsurance.com ↗
  7. CRC Group — “2026 Property State of the Market at a Glance” · 26 Mar 2026Carriers pushing back on attritional water losses; builders-risk water deductibles trending to about $100,000 for well-documented risks with strong mitigation; underwriters asking for detailed, well-documented submissions (habitational property).crcgroup.com ↗
  8. Marsh — Market Readiness Assessment (page refers to the 2022 market)Submissions with strong data quality attract capacity and better terms.marsh.com ↗
  9. WTW — “Insurance Marketplace Realities 2026: Property” · 2 Oct 2025Engineering data remains critical to capacity and pricing outcomes.wtwco.com ↗
  10. CNA Risk Control — “Water Damage: Incident Response — Every minute counts” · 2025Common response gaps found in CNA customers’ water losses; remediation needed within 48 hours to prevent mold.cna.com ↗
  11. Marsh — Global Insurance Market Index, Q2 2026 · 23 Jul 2026US commercial property rates down 13% in Q2 2026; the eighth consecutive quarter of global rate decreases.marsh.com ↗
  12. Amwins — “State of the Market 2026 Outlook” · 9 Dec 2025Underwriters taking a closer look at submissions: seven years of loss runs now more typical than five (real estate).amwins.com ↗
  13. AXA XL Risk Consulting — “WaterWorks” · 2019Know where the valves are and what they control; readily accessible diagrams showing what valves control which systems.axaxl.com ↗
  14. AXA XL Property Risk Consulting Guidelines — PRC.16.6, Liquid Damage · 2020Shutoff valves on domestic, process and sprinkler lines clearly marked and accessible.axaxl.com ↗
  15. Zurich Resilience Solutions — “Preventing Escape Of Water Claims” · 8 Aug 2024Escape-of-water hotspots backed up with claims history, to see common trends.zurichresilience.com ↗

You bring the client. We bring the proof.

Send one address. We research the building, start its record and book the free Emergency Controls Report walk — then hand you evidence to take to market.